FAQ
Which phone models are supported?
A case can be purchased only for models listed on its product page. The current catalog can include the models below when that product has a matching variant.
- iPhone: iPhone 13, iPhone 14, iPhone 15, iPhone 16, iPhone 15 Pro, iPhone 16 Pro, iPhone 15 Pro Max, iPhone 16 Pro Max
- Samsung Galaxy: Galaxy S23, Galaxy S24, Galaxy S25
- Google Pixel: Pixel 8, Pixel 9
How do I select my phone model?
Open the case, choose iPhone, Samsung Galaxy, or Google Pixel, then choose the model. The list shows only models that have a variant.
Do cases support MagSafe?
MagSafe is offered only on variants that include it, currently selected iPhone models. If the MagSafe control is hidden, that model does not have a MagSafe variant. Samsung Galaxy and Google Pixel variants in this shop are not MagSafe variants.
How long does shipping take?
Processing and delivery times are published only when they are configured. See the shipping page for the current wording.
How can I track my order?
Open Track an order and enter the order number plus the email used at checkout. The shop updates the status by hand when a carrier number is available. Email delivery of tracking is not connected yet.
What is your return policy?
The return window and refund method have not been configured. The returns page lists each topic and marks what is still open.
How do I contact customer support?
Use the contact form and include your order number if you have one. A public support email address has not been published.